Legal
Privacy Policy
How we collect, use and safeguard personal data, and the rights you have over it.
Who we are
This service is operated by TrustQuant Resilience Cloud Ltd. (“we”, “us”, “our”), trading as TrustQuant. We are the data controller responsible for the personal data described in this policy.
What data we collect
We collect information you provide directly — such as your name, work email and company details when you contact us or request a demo — together with limited technical data (for example log and device information) needed to operate and secure the service.
How we use it
We use personal data to respond to enquiries, provide and improve the service, communicate about your account, and meet our legal and security obligations. We do not sell your personal data.
Legal basis for processing
We process personal data under the UK GDPR and the Data Protection Act 2018, relying on the lawful bases most appropriate to each activity — typically your consent, the performance of a contract, or our legitimate interests in operating and securing the service.
Data retention
We keep personal data only for as long as necessary to fulfil the purposes set out in this policy, including to satisfy legal, accounting or reporting requirements, after which it is securely deleted or anonymised.
Your rights
Subject to applicable law, you have the right to access, correct, delete or restrict processing of your personal data, to object to processing, and to data portability. You may also lodge a complaint with the Information Commissioner’s Office (ICO).
Contact
For any privacy question or to exercise your rights, contact us at hello@trustquant.co.uk.